Covid 19 Notice

Exceptional health measures to prevent Covid-19

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

• The wearing of a mask is compulsory in the common areas of the hotel,
• We also ask each person entering the establishment to disinfect the hands with the hydro-alcoholic gel made available by all in hotel room with multiple hand sanitizer stations.
• The wearing of a mask is compulsory in the common areas of the hotel,
  We also ask each person entering the establishment to disinfect the hands with the hydro-alcoholic gel made available by all in hotel room with multiple hand sanitizer stations.
• Reduced accommodation capacity.
• Contactless check-in and check-out for customers. Use of mobile keys for customers.
• Rigorous cleaning and disinfection protocols for rooms, common areas, meeting rooms and dining rooms and garden… etc.
• The rooms remain unoccupied for a minimum of 48 hours in order to allow complete disinfection.
• Traffic control in elevators with disinfectant stations for hands outside and inside elevators.
• A tray with carpet Wet with bleach at the official entrance of the hotel for disinfect the shoes of customers and visitors.

• Respect the sanitary directives.
• Clean hands with soap and disinfect hands with a solution hydro-alcoholic regularly throughout the day
• Wear a mask and helmet with face shield.
• Wear disposable gloves.
• Respect the rules of physical safety distance (1.5 meters of minimum security between guests and Hotel staff)
• Respect barrier gestures
• Disinfections several times a day of the Reception desk, door handles on the ground floor, elevator buttons
• Continuous ventilation every day of the Reception Hall, restaurant and bar areas, Garden terrace and swimming pool… etc.

• Wear a mask when entering the hotel and in all common areas.
• disinfect your hands with the hydro-alcoholic gel made available at Reception upon entering the establishment and throughout the hotel space with multiple hand sanitizer stations.
• Respect barrier gestures.
• Respect the rules of physical safety distances (1.5 meters of minimum security between guests and Hotel staff)
• Avoid touching the reception desk and common areas of the hotel.
• Regularly disinfect your hands with soap and water or with gel hydro-alcoholic
• For the elevator: we limit 02 people in the elevator only with respect
  social distancing with indoor hand sanitizer station and the exterior of the elevator and the presence of a person in front of the elevators who is watching compliance with these measures.

For our catering service (Restaurants and Bars) we draw your attention that we have several large rooms, several large terraces and very large gardens which are all furnished with tables and chairs that exaggeratedly respect distancing, our catering service continuously disinfects floors, windows, walls etc … Our waiters disinfect before the customer sits at the table, tablecloths, chairs and cutlery are already disinfected and customers should put the gel in hand and wear their masks before returning to the restaurant. And of course the tablecloth is changed after each use. Both in the kitchen the sanitary measures are very strict in terms of personnel and working procedures.

– For lunch and dinner:

• Lunch and dinner are served in different restaurant sites and
  made-to-order hotel cafeterias.
• Either in room service with a carefully studied service procedure and
  which respect sanitary measures

– For breakfast :

• Either in room service with a carefully studied service procedure and
  that respect sanitary measures.
• Either at the buffet with very strict measures which organize the passage to the buffet and which requires the customer before any visit to the buffet to put the gel in hand and wear the mask and disinfect the buffet equipment after every customer visit.

More attention is paid to the cleaning of the rooms. In order to facilitate it and contain the risks as much as possible, the number of objects in the rooms has been not cut rugs and not rugs. Used laundry baskets are disinfected every day. Contact points, such as locks and latches, switches
lighting, office surfaces, telephones, TV remote controls and the bathroom taps are carefully disinfected every day and after each stay. and at the laundry service level, washing clothes is well studied by applying sanitary precautions and all the products necessary to disinfect the laundry clients.

• We make sure to scrupulously clean and disinfect the rooms after each
  customer departure
• Each room is ventilated for at least 48 hours without customer occupancy.
• Each cleaning service staff disinfects their equipment and clothes after
  cleaning of each room.
• Each cleaning service staff wears gloves and masks
• Clean linen is available on request from the hotel staff
• Additional hospitality products are also available on request
  with the hotel staff.
• The room service cleans and disinfects the floors and the toilets of the rooms by
  bleach and furniture are disinfected by dettol and specious products… etc.
• The corridors and the common parts of the floors are disinfected in a way
  continued.

We thank you for your understanding of the different measures applied, and your patience during this difficult time, It is with common sense and everyone’s responsibility that we can fight effectively together against the Covid-19 epidemic, and regain a usual daily rhythm of life, We are moving step by step, these measures are scalable and adaptable according to attendance every day in our Hotel.
Do not hesitate to contact us by e-mail or by phone with any questions complementary,

THE GENERAL DIRECTION

Done Pointe-Noire, 02 April 2020